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E-mail marketing
content that sells
It's time to create some leads for your company. You've gathered
email addresses for your company newsletter (in which, of course,
you publish practical, niche-specific information to double opt-in
readers) and you're ready to tell them how your product will help
their company.
Before you start banging out copy, you need to analyze your advertising
needs. There are two key methods for advertising with email, and
both are effective. Read on for tips for creating stellar advertising
and help deciding whether to use advertorials or direct mailings.
The Advertorial:
The advertorial, introduced to the web in September of '98 by iEntry
Inc., is a reader-friendly review of your product in the form of
an article. The article highlights how the reader will benefit from
the use of your product.
Companies that best benefit from advertorials are those who are
not yet well recognized. If you're sending out a regular newsletter
then I'd imagine you're pretty well branded, and would be better
off sending out a direct mailing, which contains less text, more
pictures, and a product that doesn't need much description.
If you're crafting marketing material for a new product or another
newsletter than your own, then the advertorial is your best choice,
with it's larger size and focus on presenting information in a format
associated with news and learning.
Best Practices
As you begin writing about your product, be sure and use the same
tone you use in your newsletter. Using your familiar, soothing voice
makes your message more effective - your readers already know you
(if not trust you
), and they're more liable to read the whole
advertorial.
Keep in mind that your advertorial should be friendlier than standard
ad copy. Relax and let your personality show - you have more room
in an advertorial, and there's no reason to limit yourself to bulleted
points. Have as much fun as your product allows.
Your advertorial must be, above all, clear about what you're selling.
I've been to well designed corporate websites with flash and great
images but have been unable to determine what they sell. Make product-benefit
clarity your highest priority.
As you begin writing, check your pulse. If you don't feel anything
then that's a good sign that you lack a compelling way to begin
the advertorial. If the writing does not come easily then you may
need to back up and consider a new approach.
Consider writing in the problem/solution style. Introduce a problem,
the very problem that costs your potential customers so much money.
Now that you've gotten your readers worried and exhibited a knowledge
of their business needs, present your elegant solution.
Once you're done with your first draft, go back and read it to
make sure it would make sense to someone who's intelligent but not
necessarily tech-savvy. Like the CEO of a non-tech company, for
example. Don't write from a position of superiority - that will
only offend people and make you sound like an ass - but do write
plainly for people who don't understand or care deeply about tech.
Another key to a successful advertorial is the call to action.
Tell people exactly what you'd like them to do. "Click Here
For Your Free Security Software," tells people what action
they need to take in order to benefit from your product. Remember,
because "Click Here" is such an oft-repeated marketing
slogan, people are largely immune. Make sure there are numerous
and obvious places to click.
Here's an example of an advertorial we recently created for a company
called Rackspace. Analyze it while rereading the tips above and
you'll find that, by following our own rules for success, we've
created an advertorial that both creates leads for a client and
provides our readers with an opportunity for better service.
Advertorials convey the full story, the whole truth, but if your
target audience already knows your name and trusts your product,
you should consider the direct mailing.
Direct Mailing :
What sets a direct mailing off from an advertorial is its reliance
on brand recognition. This reliance on the readers understanding
of the brand allows for less text and a graphic message, which the
subscriber "reads" and absorbs more quickly. If the reader
recognizes your brand you don't need to reintroduce it - you only
need to tell them about your latest flavor.
Here is a recent direct mailing we sent, sponsored by Adobe. The
first thing the reader notices is the rich, crisp picture of art
tools in a jar and the green-marbleized background. In the adjacent
rectangle, a stark, contrasting white, the first thing the reader
notices is the text, and the word "Photoshop."
Because this was a direct mailing to our DesignNewz readers, we
assumed that most of them were aware, not only of Adobe itself,
but Photoshop, a tool as widely used by graphic designers as the
hammer is by carpenters.
We're not sending garble here - our DesignNewz readers know just
who we're talking about, and what's more, there's a good chance
that some of them could benefit from the product. Notice the call
to action here, a less insistent, though still compelling "Download
your free 30-day trial." People know what they're getting,
and the brand itself drives action.
If you're marketing to an audience who knows you already, then
the direct mailing should prevail over the advertorial, unless you
have a whole new product. Then you might want to consider a mailadver-directorial.
We'll save that one for another issue.
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